Status

Some systems are degraded

Checked 29 seconds ago, and every minute.

18Operating normally
1Service affected
OperationalDegradedPartial outageOutageNo data
NovToday

Web app
The NovaCRM interface at app.novacrm.ca
Operational
99.97%
API
The REST API that the web and mobile clients call
Operational
100%
Sign in
Signing in and staying signed in
Operational
100%
Live updates
Notifications and in-app updates that arrive without a refresh
Operational
100%

Database
Reading and writing your records
Operational
100%
Automations and scheduling
Workflows, smart campaigns and anything set to run on a schedule
Operational
100%
Sessions and cache
Staying signed in, and the cache and queue backbone behind most pages
Operational
100%
Background jobs
Imports, exports, bulk edits and lead scoring
Operational
100%
File storage
Uploads, attachments, documents and generated PDFs
Operational
100%
Listing data
MLS and IDX listing records from the TRREB and US feeds
Operational
100%

Outgoing email
Campaign sends, notifications and scheduled email
13% of email bounced or deferred over 6 hours
Degraded
99.98%
Incoming email
Replies routed back onto the matching lead or contact
Operational
99.81%
Text messages
Sending and receiving SMS, including campaign texts
Operational
100%
Calling
Outbound calls, call recording and voicemail
Operational
100%

Google sync
Gmail and Google Calendar staying in step with NovaCRM
Operational
100%
Facebook and Instagram
Lead ads flowing in and scheduled posts going out
Operational
100%
Mailchimp
Audience sync and campaign reporting
Operational
100%
IDX feeds
Listing data and IDX lead capture
Operational
100%
Billing
Subscriptions, invoices and payment methods
Operational
100%

Cloud hosting
Servers that run the NovaCRM app and API
This provider does not publish a machine-readable status feed
Not reporting
DNS management
Domain names and the network in front of NovaCRM
Provider reports a partial outage
Degraded
100%
Email and text delivery
Delivers the email and text messages NovaCRM sends
Operational
100%
Phone and voice
Phone calls and voice services
Operational
100%
Payment processing
Card payments and subscription billing
Operational
100%
Real-time delivery
Carries live in-app updates to your screen as they happen
Operational
100%